Can I start with just 1 license?
Yes! We recommend starting with 1 license to explore the platform and see if it fits your business needs. You can add more licenses anytime.
What is your refund policy?
We do not offer refunds on any plan. Please make sure Surely meets your requirements before purchasing. Start with 1 license to test the platform.
Do you offer prorated refunds for early cancellation?
No, we do not offer prorated charges or partial refunds. All payments are final. You can continue using the service until the end of your paid billing cycle.
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your plan at any time. Changes will be applied from your next billing cycle. No refunds for downgrades.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), UPI, NetBanking, and bank transfers. Annual plans come with 30% savings.
Is there any setup fee?
No setup fees! All our plans include free setup and onboarding assistance. Our team will help you get started smoothly.